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COMMENTS   More from Google
 
 
 
 
 

Cheng W. 8/2018

 
"Tom is the excellent and experienced tech/owner."

 
 

Debbie W. 5/2018

 
"I've gone there twice to get my laptop tightened up with screws. Tom was very helpful and nice both times. The second time, he even gave me a little screw driver to maintain it myself AND he didn't charge me! I highly recommend this company!"

 
 

Denise D. 4/2018

 
"I did not have a good experience here. I brought both my macs laptop and desk top here. I went out of town and left it there for a while. When I returned to pick it up, all my data was lost and when I told him that none of my data was transferred as I asked him to (and was billed for) was on my computer he told me to get out of his store, then called the police. The police was more sympathetic to my information being lost than he was. In the end he gave me a partial refund kept the charger to my desktop and said I never brought it there. I don't think he always does bad business but you may want to back up your data ahead of time if you are able to. P.S I have not been able to use my laptop since."

Response from TTComputer
Since you left your computer here almost 3 months ago, I kept calling you every couple weeks to remind you that your computer is ready for pick up, and you always said "I will be there next week" but it is dragging for 3 months but I still tried to keep it here for you, most other places they don’t keep those computer that long.

1 - With the 2008 iMac, now I remember (but not at the time when you came by to pick up, because it’s almost 3 month and I’m working on at least 5 computer daily), your data was back up and restored on your iMac, you can turn the iMac on to verify it for yourself.

Since the data was too large won’t fit in to the USB drive you provided and that is why you didn’t see it on the USB drive I DO NOT ERASE YOUR DATA,

If you can’t find the power cable of your iMac (iMac does not come with the charger, only a power cable) please come by the store and I am happy to give you one, I have about 100+ of them in store and usually give it out for free to my customer if they can’t locate their.

You can check around with any computer technicians how complicate to access the hard drive on this old iMac to save your data before reload the OS since you computer not even boot up just a black screen when brought it to our store 3 months ago, and I spend time on it get the hard drive out to back up your data and put it back in to reload OS with out charge you a single penny, only charged the labor to reload OS

2 - The reason I asked you out of the store because you didn't want to pay the full amount of which we are both agreed on before I started my work.

3 - The reason for calling the Police: Since you dont want to pay and just want your computers back after I worked on it exactly what you wanted me to do, I don't work for free.

4 - With the 2009 MacBook Pro, all you want me to do is move all data to USB drive and I did exactly what you told me, you had verified the data is on the USB drive before you left the store. Beside that I didn’t not check how the Laptop performance (work or not work) since you don’t want to pay any extra on it so don’t say that you can’t use your laptop, if it was working before you brought it here it will be working now and if it didn’t work before then it will still will not work, because move the data out to USB drive will not effect the way computer performance or will fix the problem.

Sum up, everything I said here is 100% accurate with camera recorded and in front of Suwanee Police Officers, also I have over 10 thousands customers here with us in the last 16 yrs in business to prove how we serve their computers in this Suwanee community, so based on your untrue statements here and gave us 1 star, it’s not a right thing to do.
We will keep doing what we had been doing to our customers to provide the the best service that we can except I do not want to see you ever again in my business.

 
 

James P. 2018

 
"My windows almost crashed where I would have very valuable email and data. I went to T&T Computer Group in a panic but Tom was there to help me resolve the back up issue. I am truly thank you for him as he was able to restore very important data for me. I would highly recommend Tom for any PC or data restoration needs."

 
 

Michelle L. 2017

 
"After my motherboard for my POS fried, Tom was about to move my hard drive into another machine he had in the amount of time he specified. I was very grateful for the help! Thank you!."

 
 

Robert S. 2017

 
"Tom Bui at T & T Computer does excellent work and great service. I have done business with him for over 10 years. He is honest and charges fairly."

 
 

Gypsy Ivellisses L. 2013

 
"TT Computers is the only place I will take my computers. The owner Tom know what to do in any circumstances he will fix your problem in no time and the warranty he offers is excellent the prices of the computers and his services are really cheap. Is a pleasure to get to know you and Tiffany. Love you guys...Good Luck ."

 
 

Charles F. 10/04/13

 
"I have bought 15+ computers from TT over the years and will come back for more. Tom knows his stuff and is quick, reliable, and offers great value for anyone\'s IT need. "

 
 

Brett O. 11/02/12

 
"A remarkable find!
You have earned my continued business, and any referrals that I can provide. Thank you for your time, you certainly saved a bit of mine.
It's not surprising that you have so many wonderful comments and satisfied clients.
Until I break another one,
Cheers! "

 
 

Robert S 04/19/12

 
"Tom Bui is great to work with. He is very knowledgeable and provides great service at a fair price. I have used TT Computer since they opened in 2002. I recommend them without reservation"

 
 

Victor M 04/12/11

 
"I went to Tom with my old computer after five years to get an upgrade. He tried everything possible to upgrade my CPU. He even personally called me several times to help me. He was very sincere and honest. I ended up buying a new computer and he gave me a wonderful deal. He is highly recommended! "

 
 

David O. 10/12/10

 
"I hired Tom to repair an external hard drive based on a recommendation from a friend. The shop was very organized and clean. I described the problem to Tom and he suspected what was the problem. He took an hour to diagnose the problem and it was exactly what he expected. Tom’s customer service, expertise and reasonable cost are prime examples why I would recommend TTComputer"

 
 

Erich M. 09/30/10

 
"Thank you ttcomputer for your excellent service. Tom you have always sold me on what we need and not necessary what we want. Thanks for the savings and watching out for our company\'s money during these hard economic times. The equipment upgraded is running great on our four year old systems. Great savings!!!"
www.mcarthurmachinetool.com

 
 

Stuart Electric 06/08/10

 
"I am an electrical contractor providing service in the Gwinnett County area and Tom has been very instrumental in acquiring a website and working on all of our computers. He is very knowledgeable and we value his input and will continue to use his services in the future.
Terry "
www.tksservices.com

 
 

Jill 05/29/10

 
"I don’t know that much about computers and have found Tom to be helpful, and knowledgeable. I have bought a computer for my parents from Tom and had been several times for servicing on other computers. Tom is trustworthy and I know I am always getting a good deal with appropriate information. Thanks Tom !"
www.clearenergetics.com

 
 

Eddie W. 05/29/10

 
"I have been a customer since 2003. The service is always the best. T&T is my computer store."

 
 

Tony M. 11/27/09

 
"My wife and I have used Tom's services for both new computer and accessory purchases and all computer and laptop repairs for the past 4 years in now his third location. I highly recommend going to Tom for his honest approach to customer service."
http://steinwaypianogalleries.com/

 
 

Tom H. 10/27/09

 
"I have found Tom to be knowledgeable and honest in my dealings with him. I have used TT Computers on four different occasions.
I recommend them highly !!!"

 
 

Amy C. 10/15/09

 
"I travel a lot for my work. And every time my laptop has a problems, i can always take it to TOM at TTcomputer. Tom he is fast and knows exactly what's he doing, he can get it fixed in no time when I'm in hurry. Thanks Tom and you are the best....."

 
 

Gaige 9/02/09

 
"These guys are amazing. Tom has amazing prices and is a really cool guy. He won't let you down!"

 
 

Jon H. 7/21/09

 
"TTcomputer has always been the best price for the dollar, and great support"

 
 

Gayle S. 5/11/09

 
"I am so happy to know about ttcomputer.com! A recent power outage caused my computer to shut down and not reboot. The general consensus was that my hard drive was gone forever.
Tom was so knowledgeable and proficient from the first step, suggested that he take a look while I was standing in his shop, so he could see what was happening. He retrieved ALL of my data, music, files, and re-installed all of my programs.
An ongoing issue turned out to be caused by a very inept repairman who had installed an old, refurbished Hard Drive... at a very high cost.
I will not trust anyone but Tom and his team with my computer. All was restored and fixed within 3 short hours! This is a brand new computer after one afternoon with Tom! Rates are so very reasonable and service is excellent! I will not let anyone else touch my computer ever again!
Thank you for such courteous and amazingly fast service! I am a fan!!"

 
 

Marques 4/05/09

 
"My wife and I have been going to TT for a couple of years now. They have always had great service and now I have my parents and a couple of friends going there for any pc issue. Tom is the man!"

 
 

Jason W. 4/04/09

 
"I have used many comp stores in the past. My great experience with TT has been by far the best. The staff is on top of their game. Service is exceptional. The price for parts and labor make the trip worthwhile. I have recommended friends and family. All have met with the same customer satisfaction.

Consumer friendly prices and wonderful customer service.

TT is MY computer store. I will go no other place."

 
 

Lisa 3/30/09

 
"I work at home on my computer in a field that I get paid for what I produce and any downtime is money out of my pocket. Tom ALWAYS has me back up and running in record time. Whenever I need anything new, his prices are always the best. I'm very thankful he is close. Thanks Tom!"

 
 

Phillip C. 3/28/09

 
"Tom has been great for us. He has unbeatable prices and service. He's keep our current computers running and when it comes to buying new one's his prices can't be beat. He also has fast turn around on repairs. usually same day or next day on computers depending on what the problem is. He is solid when it comes to recommendations and solutions. I highly recommend this company for all of your computer needs. We have been a customer of his for several years now and wouldn't go to anyone else."

 
 

Anonymous 3/4/2008

 
"You Guys Rock!!!!!!"

 
 

Anonymous 10/19/2007

 
"Great service. Pricing could not be beat elsewhere!"

 
 

 

 
 
 
 
 
 
 

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